Returns & Refunds policy

Your satisfaction is our #1 priority. We want you to shop with confidence. That’s why we proudly offer 100% satisfaction guarantee that ensure you’ll receive your item on time and as described. If this guarantee is not met, you will be eligible for a full refund upon returning the item.

Easy Returns

All our products are backed with a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it for a replacement or a full refund. No questions asked! You will be responsible for return shipping cost. Please contact us first and we will guide you through the return process. We are always ready to give you the best solutions! Please do not send your purchase back to us unless we authorize you to do so.

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of delivery.

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:

• The goods were purchased in the last 30 days

• The goods are in the original packaging

• The goods are unused

We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment used for the order, and you will not incur any fees for such reimbursement.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Contact Us

If you have any additional questions about our Returns and Refunds Policy, please contact us by e-mail Contact@CollinsGlobalStores.com